Benefits Administration Outsourcing Services - Enrollment Services

With ongoing enrollment administration, ADP Employease helps manage the entire enrollment process, whether ongoing or during open enrollment. ADP Employease will coordinate each step from project planning and system set up to the creation of confirmation statements and communication templates.

Employease has been helping customers solve their toughest enrollment problems since 1996. Now, you can have the opportunity to focus on strategic activities instead of administrative details.

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Enrollment Services

  • Open Enrollment support through the Internet via Employee Access or the processing of paper enrollments submitted via facsimile or telephone enrollments. (Select one or both)
  • Ongoing enrollment support for new hires, and changes due to life events and work status changes.
  • Review and processing of all enrollment requests submitted via Employee Access.
  • Evidence of Insurability (EOI) administration for life and disability coverage. Customer is responsible for all postage charges.
  • Electronic transmission of eligibility information to benefit providers that accept eligibility information in an electronic format.
  • Manual transmissions of eligibility information to benefit providers that do not support electronic transmission of eligibility information or that have enrollment thresholds not met by the customer. All such manual transmissions will be sent to benefit providers via an Excel Spreadsheet in a format defined by ADP Employease.
  • Review and reconciliation of error reports received from providers that receive eligibility data electronically.
  • Access to Standard Report templates to generate standard reports.
  • Set-up by ADP Employease of up to five new standard report templates.
  • Unlimited access to the ADP Employease Network standard and Analytical reporting tools to meet ad-hoc reporting requirements.
  • Generation by ADP Employease of up to five reports from the list of standard report templates or named Analytical Reports. Such reports shall be generated on a schedule determined by customer but no more frequently then weekly.
  • Generation of Confirmation Statements for both Open Enrollment and ongoing enrollments. Customer is responsible for all postage charges.
  • Maintenance of the Corporate Structure (e.g., divisions, locations, classes, departments) and all benefit plans.
  • Maintenance of Employee Access.
  • Electronic transmission of information to customer's payroll system (e.g., benefit deductions, employee demographic data, etc.) on a schedule to be determined by customer.
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